A: This could occur due to multiple issues. First check your Junk folder. Because the ADAS MAP email is sent by an email bot, it could be directed to your junk file. Second, ensure that your shop’s VPN/firewall allows emails from ADAS MAP. Third, we recommend accessing the ADAS MAP portal, locate the ADAS MAP file and select Send Email or Send to CCC. Finally, if none of these steps work, select the Report icon and then export the report via PDF. We strongly suggest you “white label” this email address: XXXXX as this is the email address that sends shops and employees emails from ADAS MAP.